Effective From: 10 Dec 2024

At Karshakmitra Innovative Solutions Private Limited ("Karshakmitra", "we," "our," or "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website, services, or applications (collectively referred to as "Services"). By accessing our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide better services and improve your experience. This may include:

• 1.1 Personal Information

  • Name, email address, phone number, and postal address.
  • Payment details for purchases or transactions.
  • Business details, such as farm or company name, if applicable.

• 1.2 Non-Personal Information

  • Browser type, device information, and operating system.
  • IP address and location data.
  • Usage patterns and preferences via cookies and analytics.

• 1.3 Voluntary Information

  • Feedback, surveys, or other information you provide voluntarily.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing Services: To fulfill your requests, process transactions, and deliver products or services.
• Customer Support: To respond to inquiries and provide technical support.
• Personalization: To tailor content, recommendations, and experiences.
• Improvement: To analyze trends and enhance our website and offerings.
• Compliance: To meet legal obligations or enforce our terms of service.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following scenarios:

• Service Providers: With trusted third parties who perform services such as payment processing, delivery, or analytics.
• Legal Compliance: If required to comply with applicable laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, sale, or acquisition of our business.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information for:

• Improving website performance and user experience.
• Remembering your preferences.
• Conducting analytics to understand visitor behavior.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We employ industry-standard measures to safeguard your information, including:

• Secure servers and encryption protocols.
• Regular monitoring for potential security breaches.
• Restricting access to authorized personnel only.

While we strive to protect your information, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and review the information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data (subject to legal and business obligations).
• Object to the processing of your data in certain circumstances.
• Withdraw consent for data collection and processing.

To exercise your rights, contact us at info@karshakmitra.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any information.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Karshakmitra Innovative Solutions Private Limited
Email: info@karshakmitra.com
Phone: +91 4868 296 536
Address: Pulickamattathil Building
Kattappana, Idukki, Kerala,
India, Pin: 685508